LEAD NURTURE ASSOCIATE

DCFit is currently hiring for a Lead Nurture Associate. This position will report directly to the management team, will be a face of the business and will be responsible for everyday studio operations and sales process lead nurture. Primary responsibilities include greeting members, ability to operate our membership software to assist members with class sign-ups and membership purchases, retail sales, both apparel and memberships and be primary contact for incoming leads from social media advertising. DCFit is boutique fitness gym with 1 location in south Tempe.

 

Lead Generation & Appointment Booking:

  • Work closely with the management team to ensure all incoming leads (a non-member’s name and contact information) are contacted to have them come in for a class or a consultation.

  • Schedule membership consultation appointments through productive phone activities and meet or exceed monthly appointment goals. 

 

Additional Responsibilities:

  • Follow up with members that have enrolled to ensure we are exceeding expectations.

  • Provide the highest level of customer service possible when communicating and interacting with guests.

  • Assist members with the check in process.

  • Maintain the studios cleanliness in the interim period between active classes.

  • Assist in marketing initiatives and event planning within the gym.

 

Competencies:

The competencies for successful performance in this role include, but are not limited to, the following:

  • Learn & Apply

  • Passion for Fitness

  • Member Experience Champion

  • Gets It Done!

  • Energy

 

Requirements:

  • Superior communication and interpersonal skills

  • Ability to multi-task and prioritize in a fast-paced environment

  • Great organizational skills

  • Passion for fitness, wellness and functional fitness

  • Flexibility to work weekends, holiday and morning/evening shifts

 

Education/Training/Experience:

  • Currently enrolled at a high school level or above

  • Previous job experience in a boutique fitness/retail environment is strongly preferred

  • Ideal Candidates will have experience working in sales or call centers and have exceptional interpersonal skills. 

  • Lead Nurture Associate will spend a great deal of time interacting with members before and after classes as well as with potential members on the phone.

 

Compensation:

$12/hr plus commission 

How to apply:

Email Melissa at getfit@dcfitaz.com. Include why you would be a great fit and include your resume.

CONTACT US
GENERAL INQUIRIES
GETFIT@DCFITAZ.COM
602-842-2946
1121 W Warner Rd. #106, Tempe, AZ 85284
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